| Problem Causing Two Short Outages and Server Slowdowns | <– Date –> <– Thread –> |
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From: Tiger Technologies (support |
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| Date: Wed, 27 Oct 2004 15:18:45 -0700 (PDT) | |
In the past 24 hours, our Web hosting service experienced a problem that caused two separate ten-minute-long Web and e-mail outages for many of our customers, and then led to our servers responding slowly for up to 45 more minutes. We believe the problem was related to an extremely high level of disk activity due to unusual activity on our servers. We are taking steps to make sure this doesn't happen again by spreading the disk load among additional servers: we do not expect this to be a ongoing issue, and everything is now operating normally. We know you rely on our service fully working at all times, and we strive to avoid problems like this one. We sincerely apologize for any inconvenience this may have caused you. Please let us know if you have any questions. Thank you for your support! -- Tiger Technologies
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