Web server outage this morning
From: Tiger Technologies (supporttigertech.net)
Date: Tue, 22 Feb 2005 11:21:56 -0800 (PST)
Dear Tiger Technologies Web hosting customer,

This morning at about 9 AM Pacific time, we experienced a technical problem that caused many customer Web sites to be unavailable for almost ten minutes. After the main problem was fixed, some customer scripts that access a MySQL database were running very slowly for an additional 20 minutes or so.

Everything is now operating normally. We sincerely apologize if this problem caused you any inconvenience: we know you rely on our services and strive to make sure that they are always available.

We are investigating the cause of this problem in detail, which appears to be a problem with the MySQL database server under heavy load. We plan to take steps to prevent it from recurring.

Please let us know if you have any questions. Thank you for your support!

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Tiger Technologies

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