tigertech-announce Mailing List: MySQL Database Server Changes

[Tiger Technologies (support]

This message contains information for our Web hosting customers who use
MySQL databases. If you don't use MySQL databases on our servers, you
can ignore this message.

Due to increased MySQL database use on our servers, we have moved all 
customer databases to a new dedicated MySQL server. This will improve 
the speed of the databases and reduce the load on our Web servers.

Because of this change, any scripts that use a MySQL database on our 
servers should be updated to "point" the script at the new address. This 
message explains how you can make that change.

To change the MySQL address your script uses, just find the address of 
the MySQL server (often called a hostname) in your script settings, then 
change the word "localhost" to "mysql2.tigertech.net" (without the quotes).

In other words, your script settings will have the word "localhost" in 
them somewhere. Just replace that with "mysql2.tigertech.net" and save 
the changes. That's all it takes, and you shouldn't notice any change in 
how your script operates after doing this.

If you need assistance making the change, or you'd like us to check
that your script is now connecting directly to the new address, just let
us know by sending a message to support [at] tigertech.net. We'll be glad to
help or change the script settings for you if you wish.

To avoid problems during this transition, we have also installed special 
software on our Web servers to "forward" MySQL connections from the old 
address to the new address. This software makes sure that any scripts 
that still use the old "localhost" address will continue to work. 
However, such scripts will run more slowly and may be slightly less 
reliable because of the extra software involved in the connection. To 
make sure your script continues to work as quickly and reliably as 
possible, you should change the MySQL address your script uses as soon 
as it's convenient for you to do so.

There are couple of other changes to our MySQL support as a result of 
moving the databases. The first is that only the previous night's MySQL 
backup is now stored in your "backups" folder, although our staff can 
restore older versions for you if necessary. More information about 
MySQL backups is available on our support pages:

  http://support.tigertech.net/mysql-backups

Secondly, if you're one of the handful of customers who have asked us to
enable remote access to your database so that you can access it directly
from your own computer, you should use the hostname address
"mysql2.tigertech.net" (and not your domain name) to connect. More 
information about remote access to MySQL databases is available at:

  http://support.tigertech.net/mysql-remote

Thank you for reading this message! Although we know that changing the 
address of the MySQL database in any scripts you use may take a few 
minutes of your time, the result is faster, more reliable scripts. 
Again, please let us know if we can do anything to help.

--
Tiger Technologies