tigertech-announce Mailing List: Network outage this morning

[Tiger Technologies (support]

This morning, Tiger Technologies experienced a network problem that 
caused all services to be unavailable from 7:56 to 8:10 AM Pacific time. 
All services began working completely normally again at 8:10.

The cause of the problem was a widespread network outage in the Silicon 
Valley data center we use. The outage affected tens of thousands of 
companies, and was not directly related to our systems. (Our servers are 
housed in a data center that offers extremely reliable network, power, 
cooling and security systems. However, even these kinds of data centers 
do have occasional network outages.)

We have been assured by the data center technicians that the underlying 
network problem has been resolved and should not recur. We have been 
using the same data center for more than four years, and these types of 
problems are extremely rare.

We sincerely apologize for any inconvenience this may have caused you. 
We know you count on us for reliable service, and we consider any 
service interruption to be unacceptable, just as you do.

Please let us know if you have any questions. We appreciate the trust 
you place in us to host your Web site and e-mail service.

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Tiger Technologies