tigertech-announce Mailing List: Slow connections for some customers this morning

[Tiger Technologies (support]

Dear Tiger Technologies Customer,

Since 7:03 Pacific time this morning, our data center has been having 
intermittent connection problems to one of the Internet "backbones" that 
serves comcast.net and some other ISPs.

(A "backbone" routes data between different ISPs. When someone connects 
to our servers, the data goes from their ISP, through one or more 
backbone companies, then to our data center.)

Because of this, a small but significant number of people (particularly 
those using comcast.net cable modem service) have been experiencing slow 
connections to our servers. The connections can occasionally even be 
slow enough to "time out".

The engineers at our data center are working to identify the root cause 
of this problem, and we expect the issue to be resolved shortly. We'll 
send an update when the problem is resolved.

We apologize for any inconvenience this may cause, and hope this 
explains the issue if you're affected by it.

We appreciate your business. Please let us know if you have any questions!

--
Tiger Technologies