tigertech-announce Mailing List: Unscheduled network outage (resolved)

[Tiger Technologies (support]

Dear Tiger Technologies customer,

Between 9:52 and 11:06 PM Pacific time Thursday night, a complete 
network failure at our primary data center caused an unscheduled outage. 
This resulted in all services (all Web sites and e-mail) being 
unreachable from the Internet.

This problem has been resolved and all services are now available. We 
are waiting for a full report from the data center personnel so that we 
can determine the cause and ensure that it won't recur.

We sincerely apologize to our customers who were affected by this. This 
kind of outage is not normal (it's the longest outage we've experienced 
in more than four years), and we know it's not acceptable to our 
customers who rely on our services.

We'll post a followup message on our blog (at 
<http://blog.tigertech.net/> with more details when they become available.

--
Tiger Technologies