tigertech-announce Mailing List: E-mail problem this morning (resolved)

[Tiger Technologies (support]

Dear Tiger Technologies customer,

Between 5:58 and 6:26 AM Pacific time today, a network problem on one of 
our mail servers prevented some customers from being able to read and 
send e-mail.

The issue has been resolved and everything is working normally. Although 
incoming mail was delayed, no mail was lost. Web site service was not 
affected.

The cause of the problem was that a debugging tool used by one of our 
technicians ("tcpdump"), when used with certain options, can apparently 
cause network interface failures. This was not an issue we were 
previously aware of. We will avoid using the tool in that manner in the 
future, so the problem should not recur.

We regret the problem and sincerely apologize to our customers who were 
affected by this issue. Please let us know if you have any questions.

--
Tiger Technologies